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TALLAHASSEE FL Full Time Posted: Tuesday, 13 February 2018
Applicants must be eligible to work in the specified location

Requisition No: 26198

Agency: Agency for State Technology

Working Title: AST - SYSTEMS PROGRAMMER I - 72984028

Position Number: 72984028

Salary: Negotiable

Posting Closing Date: 02/27/2018

Systems Programmer I

State Data Center

Agency for State Technology

The Florida Agency for State Technology (AST) seeks to hire talented and dedicated individuals who share our commitment to excellence. The incumbent in this position supports the Network environment within the Agency for State Technology's State Data Center (SDC). The SDC maintains a 24 hour, 7 days a week, 365 days a year, data center operation providing utility computing services to state agencies and other governmental entities.

Our mission is critical, our employees are dedicated and hardworking and our workplace is energized.

Minimum Qualifications:

  • A High School Diploma

Preference will be given to applicants who have earned, or are in the process of earning, an IT related degree.

Background Screening Requirement:

A criminal background investigation, including fingerprinting and statewide and national criminal history records checks, is a condition of employment in this position.


Salary will be based on the State of Florida minimum pay grade for the position. Consideration may also be given to an applicant's relevant knowledge, skills, abilities and available agency funds.

Special Note:

Responses to qualifying questions must be clearly supported in your State of Florida Employment Application.

Duties and Responsibilities:

Network Operations:

  • Maintain and implement technical solutions to support customer and agency needs
  • Perform technical systems management
  • Troubleshoot and resolve performance issues
  • Ensure that systems are properly maintained, secured, and controlled, including the application of upgrades, service packs, patches, firmware, configuration backups, and maintenance agreements.
  • Implements and engineer's solutions for routing, switching, firewalling, and load balancing requests from internal and external customers
  • Develops and implements secure and maintainable network solutions and technologies.
  • Serve as a networking subject matter expert for internal and external customer technology initiatives.

Monitoring, Quality Assurance, and Documentation:

  • Develops implementation plans for network changes and maintenance activities.
  • Monitors health, availability, utilization and performance of the network.
  • Monitors and analyzes traffic patterns for anomalous behavior.
  • Utilizes diagramming and mapping tools to maintain accurate, up to date network diagrams of all customer networks and AST networks.
  • Maintains other internal team documentation as required.
  • Provides quality customer service to internal and external customers.

Network Security:

  • Performs routine audits on physical, logical, and virtual Firewall configurations to ensure compliance.
  • Supports AST security team to address any vulnerabilities and analysis/response to security incidents.
  • Develop standards and security configurations for network equipment deployment.
  • Researches and analyzes network security trends and equipment.
  • Implement Firewall policies for internal and external customers using best practices.


  • Knowledge of networking fundamentals including the OSI model, TCP/IP communications, switching and routing concepts and protocols
  • Knowledge of load balancing principles and best practices, F5 experience strongly desired
  • Knowledge of Firewalling concepts. Next Generation Firewall and Next Generation IPS experience strongly preferred.
  • Extensive knowledge of Cisco and Juniper Switches and Routers and associated software platforms including JunOS, NX-OS, and IOS
  • Knowledge of network engineering and technologies used in a large multi-tenant data center environment
  • Knowledge of problem-solving techniques
  • Knowledge of security principles and concepts
  • Knowledge of packet captures tools and analysis
  • Knowledge of SIEM tools, log files, data correlation and analysis
  • Knowledge of network diagnostic tools, including Wireshark
  • Ability to process information logically and solve problems
  • Ability to monitor and resolve problems with network system components
  • Ability to identify and define network needs
  • Ability to receive and carry out work assignments in a timely manner following standard operating procedures
  • Ability to communicate technical information verbally and in writing
  • Ability to establish and maintain effective working relationships with others
  • Ability to plan, organize and coordinate work assignments
  • Ability and willingness to participate in on-call rotation and scheduled off-hours change and maintenance activities

The Agency for State Technology values the service veterans and their family members have given to our country and we support the hiring of returning members and military spouses.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

TALLAHASSEE FL, United States of America
State of Florida
State of Florida
2/13/2018 2:42:03 PM

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